Bad experiences with car shippers often stem from mismatched expectations rather than isolated incidents. Many customers don’t realize that unclear contracts and unrealistic timelines play a major role in later frustration. According to CompareTheCarrier, complaints associated with the worst car transport companies frequently involve poor communication and last-minute pricing changes. These issues can usually be traced back to companies that prioritize volume over service quality. Understanding how brokers operate, confirming carrier availability, and reading the fine print helps reduce unpleasant surprises. When customers know what questions to ask upfront, they are far less likely to encounter delays or billing disputes, making the overall shipping process smoother and more predictable.