Zendesk is an effective ticketing app for agents and team leads that helps in performing tasks (such as Sorting, filtering, and searching tickets and ticket views, creating tickets, commenting on and updating tickets) quickly on your device. The quickbooks zendesk integration app is more than a help desk and crosses over to CRM as it allows its users to organize processes, workflows, and tracking of customer engagement. To be precise, Zendesk software can convert your huge volume of support data into a treasured collection of opportunities, leads, and market insights.