Forums » News and Announcements

• martin rozer

  

  • 116 posts
   

  March 29, 2022 7:54 AM EDT

  In case, if status changes from HP Printer offline to online, then your offline issues are resolved. If it still displays “offline” status then users should print a network configuration report. This can be amicably be done through the Settings or Wireless menu for your HP printer. 

  Do follow these below-mentioned steps. 

  a) To begin with, users should right-click on their printer name, and choose Printer Properties, and then click the Ports tab.

  b) Next, they should select Add Port

  c) Now, do select Standard TCP/IP Port and click New Port

  d) Next, users are supposed to use the network configuration report they have ran previously to add a new port -a hostname is preferred

  e) Now, they should go back to the Devices and Printers window and then press F5

  f) Lastly, users should properly check their printer status by clicking it

   

  If status changes from HP Printer offline fix to online, then users’ issue of “offline” is resolved. If it still shows “offline”, then users should move on to the next section.