Forums » News and Announcements

• martin rozer

  

  • 116 posts
   

  April 15, 2022 6:30 AM EDT

  Check that that Installed firewall, as it can be behind the offline error

  • Your firewall, which is designed to protect you from threats, may block your device and show the hp printer offline. 

  • It's conceivable that your firewall, which is supposed to protect you from dangers, thinks the printer is the same and prevents it from connecting to the computer.

  • As a result, make sure you properly connect your printer to the network so it isn't classified as a danger and you don't get the printer offline error. In the firewall, add the printer to the trusted devices list.

   

  Check windows settings for the error

  • Select "Devices and Printers" from the Control Panel using the "Start button" or the Windows symbol.

  • You may view the settings by right-clicking on your printer.

  • Choose what you want to print in the settings.

  • Cancel any print job that is currently in the queue.

  • Right-click the printer once more and choose Set as default printer from the menu.

  • Activate the printer by clicking on what's printed and then on printer.

  • There are two options in the drop-down menu: pause printing and utilize printer offline. 

  • If any of these two options have a tick mark on them, click on them to remove the tick mark.