3g gps tracker FAQ and answers

• Posted by yilian yilian April 16, 2023 - Filed in Shopping - 384 views

  Vehicle locator, as the name suggests, refers to the positioning terminal equipment used for vehicle trajectory query. Unlike the car's own navigation system, which can tell you where to go, car locator products are constantly identified and often run into problems. We're going to answer questions that you might encounter when using a vehicle locator.

  1. After my vehicle is installed with GPS locator, the position of the vehicle is not displayed on the platform map?

  There are several reasons for this:

  First, the vehicle locator has just been installed, the vehicle is static, and the device does not transmit new location information to the server. So the location data displayed is the same as before. You only need to leave the car for a few minutes to update its location.

  Secondly, due to the poor signal conditions of vehicles, GPS satellite signals can not be comprehensively searched, resulting in vehicle locator can not absorb signals. You are advised to check whether the fault is caused by signal problems and troubleshoot related problems.

  Third, the installation of vehicle locator is too closed, it is not easy to search satellite signals again after the interruption of satellite signals. If this problem occurs repeatedly, adjust the installation position.

  Finally, check whether the SIM card works properly.

  Second, why can my car drive automatically after the remote power failure through the service provider GPS positioning terminal platform?

  Verify that the relay connection of the 3g gps tracker is correct. If the locator is offline, not located, or the vehicle speed is lower than 20 km/h, connect other GPS locators to the server to ensure that the vehicle is in the "stationary" or "running" state and the vehicle speed is higher than 20 km/h. Even if the remote fuel cut-off is successful, the locator will not cut off the fuel power.

  3. Send moving instructions to the vehicle locator. Why no reply or wrong reply?

  A: This is usually related to SIM cards and signals. You can check the status of the next SIM card:

  1. Dial the number on the SIM card of the vehicle locator to check whether you are overdue.

  2. Ask whether the next SIM card has GPRS data plan and SMS service.

  3. Area signal is poor, short message gateway delay.

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