Forums » News and Announcements

• martin rozer

  

  • 116 posts
   

  April 4, 2022 7:14 AM EDT

  If status of your printer, changes from HP Printer offline to online, then issue of HP printer offline is satisfactorily resolved. On contrary, if it still shows “offline” then users should print a network configuration report. It can be done effortlessly through the Settings or Wireless menu for your printer.

   

  Next, users are recommended to follow below-mentioned steps.

   

   

  1.   First of all, users should right-click on their printer name, and then choose Printer Properties, and click the Ports tab.

   

  2.   Now, do select Add Port

   

  3.   Next, do select Standard TCP/IP Port and then click New Port

   

  4.   Thereafter, users are supposed to use the network configuration report they have ran previously to add a new port -a hostname is preferred

   

  5.   Next, users should go back to the Devices and Printers window and then press F5

   

  6.   Finally, users should appropriately check their printer status by clicking it

   

  Now, if status of your printer changes from HP Printer offline to online, then offline issue is resolved. In case, if it still displays “offline”, then do move on to the next section.

   

   

  Nonetheless, how your HP printer is connected to your device, there are still several reasons for your HP printer of showing an offline status. If users prefer to use a USB cord to connect, then they should make sure that it is safe and sound in place. If offline issue still continues then do prefer using a different USB cord.