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• martin rozer

  

  • 116 posts
   

  April 25, 2022 6:35 AM EDT

  A printer can be connected to a computer via USB cable or through a wireless network, if the connection is interrupted for any reason, your computer will not be able to communicate with the printer and consequently marks it as Offline.

  ● Make sure that all the connections between the printer and the computer are connected properly.

  ● If the printer is connected via a USB cable, make sure that the USB cable is correctly inserted and is free from any defect or a tear.

  ● If the Dell printer is on a wireless network make sure that the network to which the Dell printer is connected is not turned off or has suffered a temporary drop.

  Restart the stopped print services to fix the Dell printer offline issue

  After checking that the printer is actually turned on and that it is properly connected to the computer, another possible cause may be the spooler service which for some reason may have stopped. 

  It should be noted that Windows spooler service is in charge of managing the prints and therefore its malfunction certainly involves a failure to print.

  If the print service is stopped, your printer will not print, and the computer will show the printer as offline.

  Start the print service via command prompt

  ● Click the Start button and select Run. Once the run dialog box opens type prompt and click OK to display the command prompt.

  ● For stopping the print spooler service in the system, open the command prompt box and in that box type net stop spooler and then press Enter.

  ● Now to again start the print spooler service, type net start spooler in the command prompt, and press Enter.

  ● Close the command prompt and check if the printer is online or not.
  
  

  
  This post was edited by martin rozer at April 25, 2022 6:36 AM EDT